That depends what your role is. We have courses for Business Owners, Data Protection Officers, Employees and Citizens.

No skills are required to watch and complete the courses.

The courses are viewed online. You simply log in to your account and watch the videos.

Payment is made via the website. If you have been provided a registration code by your employer, or one of our partners, simply click ‘LOG IN’ at the top of this site, to register your code and access your course.

Yes we do. We offer competitive rates for groups, please contact us to discuss your requirements.

Our courses are delivered by expert tutors who have been teaching people for many years. The courses are a mixture of video lessons, audio, text and interactive knowledge checks.

This depends on the course you choose,however, as a guide – the GDPR Overview course can be completed in around 45 minutes.

You have access to all the content for a year from purchase. Some of the courses have downloadable resources that can be viewed offline. We currently don’t have a downloadable transcript of the course that can be printed and read.

We update all of our courses whenever a feature within an application is updated. This ensures our courses are always giving you the most up-to-date learning experience

Our courses are accredited by the CPD Certification Service. We also prepare you for a number of different forms of accreditation.

Once you have completed a course we will provide you with a Certificate of Completion. This indicates that you have completed the course and the assessment attached with the course.

• Certificates of completion are issued once you have completed the associated course and any associated online tests. These are issued immediately.
• Microsoft examinations must be booked in advance – from here or you local test centre.

In the same way that Universities ask their Online students to agree to an Honour Code, we do the same. When you sign up to take the exam, you are signing up to our Honour Code, stating that it is you that has competed the exam.

Courses vary in prices and can be found on the page for each course

For our courses payment must be made in advance.

Yes. Payments are 100% secured with SSL. Secure payments are powered by Stripe, used by millions of businesses around the globe.

We accept all major credit and debit cards. We also accept Bank Transfers. If you are booking from a company, we will issue you with an invoice and this can be paid via BACS or Company cheque.

Yes.

Yes, this is often required. When you speak with one of our team, they will arrange this for you.

Yes, we work closely with various government departments. Please chat to one of our team and we can discuss the best options.

An internet connection and a device to connect to it. You can complete the course on any computer, tablet or Smartphone. For the best experience we recommend learning on a larger screen device – like a laptop of tablet.

Yes. You can log in from anywhere you like from any device. You progress is stored in our system, not on your computer.

No.

For smooth viewing of the videos, you’ll need an internet download speed of 2Mb  – almost all homes have internet of at least this speed.

Yes.

Yes. However we recommend that you take the assessments on a larger screen, like a laptop or tablet.

Yes. You contact our Tech Support team via your Account page or the Contact Us page on the website.

To purchase the course we need your name, email and credit card number.

Yes. An encrypted SSL connection requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thus providing a high degree of confidentiality. Confidentiality is important for both parties to any private transaction. In addition, all data sent over an encrypted SSL connection is protected with a mechanism for detecting tampering–that is, for automatically determining whether the data has been altered in transit.

We only use your data to verify that it’s you completing the course. We never send or share any of your data with any 3rd parties.

If there is an enhancement to a course, we may email you to let you know – but that’s it.

You can read our clearly written Privacy Policy that explains exactly what your data is used for.

On the Log In screen – click “Forgot password” and click on the email link that we send to the email address you used when registering.

Please contact us via the link on the page and we can help verify your account.